|NOW MALLORY SAFETY & SUPPLY|
|in Eugene 645 Wilson Street|
Norwest Safety is in the final stages of upgrading our website to allow you to place orders online! This page explains how the system will work once completed. While purchasing is not yet enabled, you may browse our catalog and place items in your cart. Or, you may use our QuickOrder Form to create your order. For now, when you have all the products you wish to order in your cart, or your QuickOrder is complete, please call our order desk between 8 am and 5 pm Pacific Time.
You may also create your online account now to be used when online ordering is enabled, called an E-dentity (see below). Note that our online catalog contains only a portion of our product line - much more is available in stock and by special order, so if you don't see what you need, please call!
An E-dentity is your personal identification on this website. With your E-dentity you can place online orders, check the status of your online orders, and review past orders. To get started, fill out this form.
Product Catalog: Simply click on Products at any time at the top of any page. Browse through the categories displayed on the left until the desired product is displayed. Enter the quantity to be purchased and click Add to Cart to temporarily reserve the product for ordering.
QuickOrder: This short form allows you to quickly add a frequently ordered item to your cart without browsing through our full line of merchandise. Simply type the quantity desired followed by the NWS number (the 5+ digit product code found on your invoices, e.g. 62202-L is "QRP 609BP Disposable Latex Gloves 100/box L"). Complete the quick order process by clicking Add to Cart.
Customer QuickOrder: If your E-dentity is associated with any Norwest Accounts (see "Linking to your existing Norwest Account" below), you may choose from a list of Customer QuickOrder forms at the bottom of the regular QuickOrder box. These forms contain lists of items that your account frequently orders, and displays product descriptions and current pricing for those items. Simply indicate the quantity desired for each item you would like to re-order, and click Add to Cart. The Administrator for your account can modify this list at any time by going to his or her E-dentity Management pages and clicking on Customer Options.
Recently Ordered Items: If you are a returning customer to our site you will notice a list of items that you've recently ordered at the bottom of your Shopping Cart. To expedite the re-ordering process you may proceed directly to this page - enter the quantities for your new order and go immediately to Checkout. You may clear this list at any time by visiting your E-dentity Management pages and clicking on
When you have finished shopping, click View Cart to return to your shopping cart and Proceed to Secure Checkout to begin the ordering process. You will be directed through an SSL-encrypted connection to our server, where we will gather required shipping and billing information. You will then be asked to confirm the order. If you are satisfied with the order's accuracy click Process Order. The order will enter our system and you will be sent an email confirming the request. If you need to make changes to your order once it has been placed, you will need to Email our Order Desk or call us between 8am-5pm PST Mon-Fri. When your order has shipped, we will send you an additional email listing your tracking numbers (if available) and detailing any backorders or extra shipping charges.
Linking to your existing Norwest Account
A Norwest Account is an open account with Norwest Safety which can be used for walk-in, telephone, fax, or email orders. If you have an existing account with Norwest Safety, you can associate it with your E-dentity to allow online purchases. Please call us between 8am-5pm Pacific time, Mon-Fri to allow for initial authorization of this service.
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Your Safety is Our Business.
Norwest Safety -- 645 Wilson Street -- PO Box 22138 -- Eugene OR -- 97402
Phone: (541) 687-8032 or (800) 248-2520 -- Fax: (541) 345-0216 or (888) 843-5641
Open 8am - 5pm Pacific Mon-Fri